Introduction

Capitec Bank’s Cash Send feature provides a convenient way to send money to anyone in South Africa, even if the recipient doesn’t have a bank account. This service is perfect for those moments when you need to transfer funds quickly and securely. This guide will walk you through the steps to use Capitec Cash Send, ensuring a smooth and hassle-free experience.

Step-by-Step Guide to Using Capitec Cash Send:

1. Open the Capitec Bank App:

• Download and Install: Ensure you have the Capitec Bank app installed on your smartphone. You can download it from the Google Play Store or Apple App Store.
• Log In: Open the app and log in using your Remote PIN.

2. Navigate to the Transaction Menu:

• Main Menu: From the home screen, tap on the ‘Transact’ icon to access the transaction menu.
• Cash Send Option: Select ‘Cash Send’ from the list of transaction options.

3. Enter Transaction Details:

• Recipient’s Mobile Number: Enter the cellphone number of the person you want to send money to.
• Amount: Enter the amount you wish to send. Make sure the amount is within the limits set by Capitec for Cash Send transactions.
• Your Reference: Enter a reference for your transaction, which will help you identify it later.

4. Confirm Transaction:

• Review Details: Carefully review all the transaction details to ensure accuracy.
• Confirm and Send: Once you are sure that all the information is correct, tap ‘Next’ and then ‘Confirm’ to proceed with the transaction.

5. Receive SMS with PIN:

• Unique PIN: After confirming the transaction, you will receive an SMS with a unique 4-digit PIN that the recipient will need to withdraw the cash.
• Share the PIN: Share this PIN with the recipient. Ensure you do this securely, such as through a phone call or a secure messaging app.

6. Recipient Withdraws the Cash:

• ATM Withdrawal: The recipient can withdraw the cash from any Capitec ATM or a participating retailer’s till.
• Withdrawal Process: The recipient will need to enter their mobile number, the unique PIN you provided, and the amount to withdraw.

Tips for Using Capitec Cash Send:

1. Ensure Accuracy: Double-check the recipient’s mobile number and the amount before confirming the transaction to avoid any errors.
2. Secure the PIN: Share the withdrawal PIN securely with the recipient. Do not send it via unsecured methods like SMS.
3. Check Limits: Be aware of Capitec’s Cash Send limits to ensure your transaction is within the allowable range.

Benefits of Capitec Cash Send:

• Convenience: Send money instantly without the need for the recipient to have a bank account.
• Accessibility: Recipients can withdraw cash from numerous ATMs and retail locations.
• Security: The unique PIN system ensures that only the intended recipient can withdraw the funds.

Conclusion: Effortless Money Transfers with Capitec Cash Send

Capitec Cash Send offers a straightforward and secure way to send money to anyone in South Africa. By following this guide, you can ensure that your transactions are completed quickly and without hassle. Whether it’s an emergency or just a convenient way to share funds, Cash Send is a valuable tool for Capitec customers.

FAQs:

• What are the fees for using Capitec Cash Send? Capitec charges a nominal fee for Cash Send transactions. Check the latest fee schedule on Capitec’s website or app.
• What happens if the recipient doesn’t withdraw the money? The funds will be returned to your account if they are not withdrawn within the specified period (typically 30 days).
• Can I cancel a Cash Send transaction? Yes, you can cancel a Cash Send transaction before the recipient withdraws the money. This can be done via the Capitec app or by contacting Capitec customer service.

By leveraging Capitec’s Cash Send feature, you can easily manage your financial transactions and ensure that money reaches those who need it, regardless of their banking status. If you have further questions or need assistance, Capitec’s customer service is available to help.