Need to get proof of payment from your FNB app? Whether you’re confirming a transaction or keeping records, obtaining this document through the app is quick and easy. This guide will walk you through the steps to get proof of payment directly from the FNB app.

Step-by-Step Guide to Getting Proof of Payment

Using the FNB Mobile App:

1. Open the FNB App:
   • Launch the FNB app on your mobile device and log in with your username and password.
2. Access Transactions:
   • Tap on the “Accounts” tab to view your account balances and recent transactions.
   • Select the account from which the payment was made.
3. Find the Payment:
   • Scroll through the transaction list to find the payment you need proof for.
   • Tap on the transaction to view the details.
4. Generate Proof of Payment:
   • Look for an option labeled “Proof of Payment” or “Send Proof.”
   • Tap on this option to generate the proof of payment.
5. Download or Share:
   • Choose to either download the proof of payment as a PDF to your device or share it directly via email or other messaging apps.

Detailed Steps

1. Open the FNB App:
   • Unlock your mobile device and tap the FNB app icon to open it.
   • Enter your username and password, then tap “Log In.”
2. Access Transactions:
   • Once logged in, tap on the “Accounts” tab to view your list of accounts.
   • Select the specific account from which the payment was made by tapping on it.
3. Find the Payment:
   • Scroll through your transaction history until you find the payment you need proof for.
   • Tap on the transaction to open its details page.
4. Generate Proof of Payment:
   • On the transaction details page, look for the “Proof of Payment” or “Send Proof” button.
   • Tap on this button to generate the proof of payment document.
5. Download or Share:
   • You will be given the option to download the proof of payment as a PDF or share it directly from the app.
   • Choose the option that suits your needs and follow the prompts to complete the process.

FAQs

Can I get proof of payment for multiple transactions at once?

No, you need to generate proof of payment for each transaction individually.

What if I can’t find the “Proof of Payment” option?

Ensure your FNB app is updated to the latest version. If the option is still missing, contact FNB customer support for assistance.

Is there a fee for getting proof of payment?

FNB typically does not charge a fee for generating and sending proof of payment. However, standard data charges may apply based on your internet service provider.

How long does it take to get proof of payment?

The process is usually instant, and you can generate and download or send the proof of payment immediately.

Can I get proof of payment for past transactions?

Yes, you can get proof of payment for past transactions as long as they are still visible in your transaction history.

External Resources

• FNB Official Website

Final Thoughts

Getting proof of payment from the FNB app is a straightforward process that can be completed in just a few steps. This guide ensures you can quickly and efficiently access and send your proof of payment, keeping your financial records in order. If you encounter any issues, FNB’s customer support is available to help.