How to Do Cash Send on Capitec

Sending money via Capitec’s Cash Send feature is quick, easy, and secure. Whether you need to send funds to a loved one or pay someone who doesn’t have a bank account, this feature is perfect for you. Let’s break down the process step-by-step so you can get started without any hassle.

What Is Capitec Cash Send?

Capitec Cash Send is a service that allows you to send money to anyone in South Africa, even if they don’t have a bank account. The recipient can withdraw the money at any Capitec ATM or a participating retailer.

Steps to Send Cash Using Capitec

Using the Capitec App:

Open the Capitec App: Log in with your secure credentials.
Select “Transact”: Tap the menu option for transactions.
Choose “Send Cash”: Select the Cash Send option from the list.
Enter the Recipient’s Details: Provide the mobile number of the person you’re sending money to.
Enter the Amount: Specify how much money you want to send.
Create a PIN: Choose a 4-digit secret PIN. Share this with the recipient, as they’ll need it to withdraw the cash.
Confirm the Transaction: Review the details and confirm.

Using Capitec ATMs:

Insert Your Card: Go to a Capitec ATM and log in with your PIN.
Select “Send Cash”: Follow the on-screen prompts.
Enter the Recipient’s Mobile Number: Provide the correct number to avoid errors.
Set a Withdrawal PIN: Choose a 4-digit PIN and ensure the recipient knows it.
Complete the Transaction: Collect the slip and notify the recipient.

How the Recipient Withdraws the Cash

Go to any Capitec ATM or participating retailer.
Select “Collect Cash Send.”
Enter the OTP (sent via SMS) and the 4-digit PIN you created.
Enter the exact amount to be withdrawn.
Collect the cash.

Important Tips:

Ensure the recipient’s mobile number is accurate.
Never share the PIN with anyone except the recipient.
The recipient must withdraw the cash within the specified time frame, usually 30 days.

Why Use Capitec Cash Send?

Convenience: No bank account needed.
Accessibility: Funds can be withdrawn from numerous ATMs and retailers.
Security: Transactions are PIN-protected.

Common Questions About Capitec Cash Send

Is There a Fee for Cash Send?

Yes, Capitec charges a small fee per transaction, which is deducted from your account.

What Happens If the Recipient Doesn’t Withdraw?

The money is refunded to your account after the withdrawal period expires.

Capitec Cash Send is a reliable way to send money quickly and securely. Follow the steps above to send cash with ease and give your recipients the convenience of accessing funds without needing a bank account.

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