Staying on top of your mobile data, airtime, or SMS balance is essential to ensure uninterrupted connectivity. Telkom, one of South Africa’s leading telecom providers, offers several quick and easy methods to check your balance. Whether you’re using prepaid, postpaid, or mobile broadband services, this guide will help you stay updated on your usage.

1. USSD Code Method (Quick and Easy)

The fastest way to check your Telkom balance is by using a simple USSD code. Follow these steps:

• Dial *188# from your Telkom mobile phone.
• Press the call button.
• Your current balance will be displayed on the screen.

This method works instantly and provides information on your airtime and data balance.

2. Telkom Mobile App (Smartphone Users)

If you prefer a more detailed view of your balances, the Telkom mobile app is a great option. Here’s how to use it:

• Download the Telkom Mobile App from the Google Play Store or Apple App Store.
• Log in using your Telkom credentials or sign up if you haven’t registered yet.
• Once logged in, navigate to the “Accounts” or “Balances” section.
• Your airtime, data, and SMS balances will be displayed.

The app not only shows balances but also allows for top-ups, purchasing bundles, and managing your account.

3. SMS Balance Check

Another convenient way to check your Telkom balance is via SMS. Here’s what to do:

• Open your messaging app.
• Send an SMS with the word BALANCE to 188.
• You will receive an SMS with your current balance details.

This method is useful if you don’t have access to the app or USSD.

4. Online Through Telkom Self-Service Portal

If you’re near a computer or prefer to manage your balance online, you can use the Telkom Self-Service portal.

• Go to www.telkom.co.za.
• Log in to your Telkom account.
• Select the “View Balance” option under the account management section.

The online portal provides a comprehensive view of your balance and account activity.

5. Customer Service Assistance

If you experience issues with any of the above methods, Telkom customer service can assist:

• Call 180 (free from a Telkom mobile number) or 081 180 from other networks.
• Follow the prompts and select the balance inquiry option.

Conclusion

By staying informed about your balance, you can avoid unexpected disconnections and manage your mobile expenses effectively. With USSD codes, the Telkom app, SMS, or online services, checking your balance is simple and hassle-free. Choose the method that best fits your lifestyle and ensure seamless connectivity at all times.