If you’re subscribed to a service on Vodacom and you want to cancel it, there are several easy ways to get it done. Whether it’s a premium service, data bundle, or content subscription, Vodacom provides multiple methods for customers to opt out. Here’s a quick guide on how to cancel your Vodacom subscriptions.

Method 1: Cancel via USSD Code

1. Dial the USSD Code
   Simply dial *135*997# from your Vodacom mobile phone.
2. Select the Option to View Subscriptions
   Follow the menu prompts to view all your active subscriptions.
3. Cancel Your Subscription
   After selecting the subscription you want to cancel, confirm the cancellation by following the on-screen instructions.
4. Receive Confirmation
   You will receive an SMS confirmation that the subscription has been successfully canceled.

Method 2: Cancel via SMS

1. Identify the Subscription Service
   Find out the subscription service’s short code (usually available in the SMS confirmation message when you first subscribed).
2. Send a Cancellation SMS
   Send an SMS with the word “STOP” to the short code associated with the service you want to cancel.
   Example: If the short code is 31050, you would send the word “STOP” to 31050.
3. Receive Confirmation
   After sending the message, you’ll receive a confirmation SMS that your subscription has been canceled.

Method 3: Cancel via Vodacom App or Website

1. Login to My Vodacom
   Open the My Vodacom app or visit the Vodacom website, and log in to your account.
2. Navigate to ‘Subscriptions’
   On the app or website, go to the “Manage Subscriptions” section.
3. Select the Subscription
   Review your list of active subscriptions and choose the one you wish to cancel.
4. Confirm Cancellation
   Follow the prompts to cancel the subscription. You will receive a confirmation once it is successfully removed.

Method 4: Call Customer Care

If the above methods don’t work, you can always reach out to Vodacom’s customer care:

1. Dial 082 135 from your Vodacom phone.
2. Speak to a Representative
   Explain that you want to cancel a subscription service. The agent will assist you with the cancellation process.

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Important Tips

• Check for Recurring Fees: After canceling a subscription, keep an eye on your next bill to ensure no recurring charges appear.
• Unsubscribe Early: It’s better to cancel a subscription before your next billing cycle to avoid unnecessary charges.
• Save the Confirmation SMS: Always keep the cancellation confirmation message as proof in case any billing disputes arise.

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And that’s it! Cancelling subscriptions on Vodacom is fairly simple, whether you choose to do it via USSD, SMS, the app, or by calling customer service.